![]() ![]() We ask you to enter an active bond number for a tenancy you manage as another way to match and verify your digital identity. Are signatures required to submit a digital form using RTA Web Services? This bond number is not recorded and does not impact any of your customer details with the RTA. I'm a property manager/owner - why do I need to enter a bond number to update my details? Please search this inbox for an email from the RTA about your RTA ID.Ĭan’t find your RTA ID? Call our Contact Centre for assistance on 1300 366 311 Monday - Friday, 8.30am - 5pm, (excluding public holidays) or visit our contact page. ![]() the primary email your company uses to transact with the RTA). The RTA may have sent your RTA ID to your company’s registered email address (i.e. We recommend you keep this number secure. To access RTA Web Services as a property manager/owner, joint lessor or tenant organisation, you will need to know your RTA ID. Your RTA ID is a unique customer number assigned to joint lessors and organisations for transacting with the RTA. What is an RTA ID and where can I find mine? If you need to change your organisation’s ABN, you will need to register as a new organisation via the RTA’s Update Your Details Web Service. No, if your organisation is already registered with the RTA, you cannot update your ABN. I’m a property manager/owner – can I use this form to update my organisation’s Australian Business Number (ABN)? If you want to change your organisation’s name, please contact the RTA. However, they cannot use Web Services to update their main organisation’s name. Organisations or joint lessor partnerships can change their trading name using Web Services. Can I use the Update Your Details Web Service to change my organisation or joint lessor partnership's name? You can find out more about how to change your name with the RTA in the FAQs of the RTA’s Understanding QGov page. However, tenants and individual lessors who have previously used RTA Web Services can change their name via QGov. Can I use the Update Your Details Web Service to change my name? If your organisation or joint lessor partnership no longer has access to this email, please contact the RTA. To change an email address, organisations/joint lessors will need to access the verification code sent to their old email address. *Organisations/joint lessors who want to update their email address will need to have access to their old email account. Note for organisations: To update your details as an organisation, you will need to complete the two-step authentication process (via a verification code that will be emailed to you). email address (organisations and joint lessors only individuals can update their email via QGov)*.You can use this Web Service to update your: What details can I update in this Web Service? Note: If you do not have Australian-issued identification and cannot verify your identity through QGov, you can use the RTA’s paper-based Update your details form and email or post it to the RTA. The RTA cannot verify your identity on behalf of QGov.įor more information on QGov, visit the RTA's Understanding QGov page. access to your organisation/joint lessor partnership’s registered email address (as the RTA will send you an automated verification code at the appropriate step of completing this form).įirst-time users: If you are registering the details for an organisation or joint partnership for the first time, you will also need their Australian Business Number (ABN), contact details and bank details.If you are updating details for your organisation or joint lessor partnership, you will need: your bank account details (only if you plan to update these details).your QGov login details (or create a QGov account).If you are updating your details as an individual tenant or lessor, you will need: Note: for the best user experience, the RTA recommends using a browser other than Internet Explorer to access Web Services. ![]()
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